If you find yourself in need of support, it is extremely important to seek help for yourself and good of your family, and know that help is available. The following information provides phone numbers and information on a variety of information resources.


In case of an emergency, always dial 9-1-1.


Family Violence

There are four major types of child maltreatment: physical abuse, neglect, sexual abuse, and emotional abuse.

Some children can’t or won’t cry or ask for help when they need it – even if their lives may be in danger. Thousands of children who suffer abuse and neglect are too young, terrified, or simply confused to tell anyone about it. Their suffering may go unnoticed for years, permanently damaging their health and development – or worse.

You can spot symptoms of abuse and neglect if you know what to look for. A parent’s, caregiver’s, or child’s appearance and behavior may be a sign. If you think someone is hurting or mistreating a child, you must act. Report your suspicions to the people who are responsible for investigating reports of abuse and neglect.

Texas Department of Family and Protective Services

Child Protective Services responsibilities include:


Report Abuse
By Phone: 1 (800) 252-5400 (toll-free, 24/7 hotline)
Online: Texas Abuse Hotline


Call the Abuse Hotline toll-free 24 hours a day, 7 days a week, nationwide, or report with the secure website and get a response within 24 hours.


Family Violence Prevention Services
Battered Women’s Shelter and additional family violence prevention services.
(210) 733-8810


Rape Crisis Center
Rape Crisis Center 24-Hour Hotline: (210) 349-7273




Children’s Shelter
Offering emergency shelter and residential treatment for children in crisis as well as Family Strengthening programs teach nurturing parenting skills to vulnerable families and help families overcome crises.
Children’s Hope Center: (210) 503-4500


Guadalupe Home
A transitional living program for expectant mothers and mothers with infants who are experiencing homelessness.
(210) 476-0707


St. PJ’s Children’s Home
Provides opportunities for children to live healthy, happy, and fulfilled lives through a continuum of care of services from infancy to adulthood.  We will constantly strive to provide the best quality programs through on-going attentiveness to the small details that make great programs.
(210) 533-1203


Counseling & Treatment


Center for Health Care Services
Crisis Hotline: (210) 223-7233 (for all ages)


Roy Maas Youth Alternatives Counseling Center
Offers mental health care and substance abuse treatment and counseling. Crisis intervention is available.
(210) 340-7971


Seton Home
Offers counseling and moral guidance for teen mothers and their children.
(210) 533-3504


Wesley Community Center
Provides counseling, crisis intervention, mental health care and substance abuse treatment. Assists clients with service coordination. Medicaid/Sliding fee scale available. Services provided at more than one location.
(210) 590-0377